Knowledge Base

Children's Services

For more information about the various programs regarding Children's Services, please complete a request for service here.

The County offers many different services to address the needs of Ulster's babies and children.  The Departments of Social Services and Health house the majority of services:

Child Support:

1011 Development Court
Kingston, NY 12401
Hours: 8:00 AM to 5:00 PM Monday – Friday


Customer Service Helpline: 1-888-208-4485
Helpline Hours: 8:00 AM to 7:00 PM Monday – Friday
TTY: 1-866-875-9975

Customer Service Information Line: 1-800-846-0773
Information Line Hours: 24 hours/7 days a week

NY Child Support Bank of America Debit Card Customer Service: 1-844-323-7637
TTY: 1-866-656-5913
Collect Outside U.S.: 1-423-262-1650

The primary objectives include the location of absent parents, establishment of paternity/support orders and enforcement on behalf of all children in receipt of Temporary Assistance, Medicaid, and Foster Care and single parent families not in receipt of public assistance. Enforcement of the support orders requires a multi-faceted system involving State and local government agencies, court systems, employers and the public. Cases undergo continuous investigation to ensure the timely collection of needed support money.


Childhood Immunization

Vaccines are provided against childhood diseases for children 18 years of age and younger.  Children must be accompanied by a parent or guardian. For more information and to schedule for an appointment, please call (845) 340-3070.


Children's Protective Services: 

Children’s Services Reception (845)334-5400

The CPS Unit is responsible for investigating reports of child abuse and/or maltreatment within 24 hours of receipt of a report to the State Central Registry. The toll free hotline number to the State Central Registry is 1-800-342-3720. When necessary, CPS seeks from the Family Court an Order of Protection, court-ordered services for the family, and/or authority to place a child in foster care.

The Family Violence Investigative Unit investigates cases of domestic violence, physical abuse and sexual abuse reported to the State Central Registry. Teams of law enforcement officers and child protective caseworkers jointly respond and investigate these reports. Under the joint supervision of a NYS Police Senior Investigator and a Child Protective Services supervisor, this unit is a multi-disciplinary team operating from the Ulster County Family and Child Advocacy Center located at 51 Hurley Ave. in Kingston, NY. The Ulster County Family & Child Advocacy Center provides a child friendly environment which employs trained, diverse and culturally competent team members. The Center provides forensic interviewing, victim support and advocacy, medical and therapeutic services to the child and non-offending adult victim in one location.

Assessment/Intake Unit: This unit is responsible for the assessment of referrals for children's services that are made to the Department of Social Services but are not connected with the State Central Registry. Referrals come from a variety of sources including, but not limited to, schools, neighbors, agencies and self-referrals. Referrals are assessed in order to determine the need for mandated preventive services, community-based services or placement in foster care.

Preventive Services: This unit seeks to deliver an array of services to meet the multiplicity of problems that threaten the breakup of families and the placement of children in foster care. These services include casework counseling, parenting skills training, and referrals to community based programs.

Foster Care: Foster Care services for children are defined as assessing the need for, arranging for and providing for placement and related services to children in an appropriate foster care setting. Children are placed by either the request of a parent or guardian or as a result of a judicial determination that the child's continuation in his own home would be contrary to the welfare of such child. Children are placed from birth up to age 18 and can remain in care up to age 21 if they entered prior to turning 18. The Foster Care Homefinding Unit is responsible for securing placements in foster homes for children who are in the custody of the department and recruiting and training new foster and adoptive parents.

Women, Infants, and Children

WIC offers many benefits including nutritious food vouchers, nutrition counseling, health screenings, breastfeeding support, and more to qualifying pregnant and nursing women, infants and children under 5.By participating in the WIC program, you can make sure that you receive good nutrition, quality health services, and nutrition education to make you, your baby, and children grow up strong! Contact the WIC Program at: (845) 340-3965

For a detailed WIC Program Fact Sheet, click here

The WIC Clinic and offices are located at 239 Golden Hill Lane, Kingston 

Early Intervention Program: Provides services for children from birth to two years of age who have a defined developmental disability. The program provides screening, evaluations and services and there is no out-of-pocket cost to eligible participants.

The New York State Department of Health has produced a helpful booklet for parents: The Early Intervention Program: A Parent's Guide(link is external)

Preschool Program: This program works in conjunction with the child's "home" school district to provide appropriate services to children from age 3 to 5 who have been classified as a "child with a disability " There is a broad range of services available, and children are served in many different locales depending on their specific needs

The New York State Education Department has developed two helpful parent guides:

For preschool contracted providers:


Medicaid is health insurance for individuals who qualify financially under Federal guidelines and provides insurance for medical, dental and optical care. Eligibility for this program is based on income and resources.

Our traditional, very comprehensive, programs are fee-for-service Medicaid, and Managed Care Medicaid. Both these programs are for individuals and families age 19 and up who meet income guidelines.

We also offer some more specialized programs; the Prenatal Care Assistance Program for pregnant women, the Family Planning Benefit Program for persons of childbearing age, various Medicare Savings Programs, the Medicaid Buy-In for Working Persons with Disabilities, COBRA Assistance, Chronic Care Medicaid for nursing home and long-term home health care, and various waivered programs for persons with specific needs such as the Care at Home program for children, and the Traumatic Brain Injury Waivered program.

Ulster County is a mandatory managed care county. Managed care is designed to improve access to quality medical services. Although some people are exempt from enrolling due to special circumstances, most families must choose a health plan.

Depending on their level of eligibility, clients may receive assistance with doctor's visits, prescription medications, dental services, emergency medical services, in-patient hospital care, medical transportation, assistance paying for other health insurance programs, and many other services necessary to keep individuals and families healthy.

You may apply for Medicaid in the following ways:

  • NY State of Health (NYSOH), The Official Health Plan Marketplace (855)355-5777
  • Online website: is external)
  • Navigators and Certified Application Counselors
  • Medicaid Helpline (800)541-2831
  • Local District Social Services Offices

The following individuals should apply with New York State of Health Marketplace:

  • Adults (not pregnant) and aged 19-64, not eligible for Medicare;
  • Pregnant Women and Infants;
  • Children ages 1 – 18; and
  • Parents and Caretaker Relatives

The following individuals should apply with their Local Department of Social Services (LDSS):

  • Individuals in receipt of Temporary Assistance for Needy Families (TANF);
  • Individuals in receipt of Supplemental Security Insurance (SSI);
  • Foster Care youth;
  • Individuals age 65 and older, who are not parents or caretaker relatives, when age is a condition of eligibility;
  • Individuals whose eligibility is based on being blind or disabled or who request coverage for community based long term care (CBLTC) services;
  • Medicare Savings Program (MSP);
  • Medicaid Buy-In for Working People with Disabilities enrollees (MBI-WPD);
  • Former Foster Care Youth;
  • Residents of adult homes and nursing homes;
  • Residential treatment center/community residences operated by The Office of Mental Health (OMH) and;
  • Presumptive Eligibility (PE) for Pregnant Women apply with provider, processed by the LDSS.

For more information about this and other County programs, contact the Ulster County Service Center (845) 443-8888 or


Updated 9/2/2022 11:35 AM
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